At www.jackpotpokerchips.com, we realize that not all sales may be final.
Below are some Guidelines to Follow for Returns:
- Closeout items are unable to be returned.
2. Customized chips of any kind cannot be returned.
3. If a product has been used, even if it was only one time, it can not be returned.
4. If the product receives defective merchandise, they can only exchange it for a similar product of equal or less value.
5. If a product arrives damaged, we will need to be notified immediately. Once we are notified, a claim will be made. Once the claim is resolved, the product will need to be sent back, and the replacement wil be sent out.
Freight Shipments:
All Freight orders must be inspected BEFORE the END USER accepts the shipment. If damage is not discovered or noted and a shipment is accepted and signed for then TrademarkCommerce.com is not responsible for replacing the product. Signing for a shipment without noting damage on the Bill of Lading is stating that the shipment was free from damage and in perfect condition. ALL Freight deliveries must be inspected, no matter how large the order or product is. There are no exceptions to this policy.